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Customer Service

 
 

Products & Services

Inventory Management & Fulfillment

Our inventory management and fulfillment services deal with the common problems of space and personnel, eliminating your need for storage space and extra staff. Orders will be fulfilled and shipped directly to your customers quickly, efficiently and affordably from our 50,000 square foot facility located minutes from downtown St. Paul or Minneapolis. 24-Hour operations guarantee fast turnaround.

Single-source accountability
That's the bottom line of fulfillment services. And that is what you receive when you partner with Western Graphics. We quantify results and monitor our ongoing performance with custom reports designed to meet your individual requirements.

Our complete printing, storage, data processing and distribution capabilities enable us to meet all of your literature and product fulfillment needs. A team of knowledgeable Western professionals provides complete project management including the coordination and implementation of fulfillment services such as:

• Literature and product fulfillment
• Kit Assembly
• Pick-N-Pack
• Warehousing of collateral materials
• Insurance coverage
• Order entry and processing
• Laser Personalization
• Computerized customer inventory reporting with specified re-order points
• Historical order reporting by order number or customer
• Visa/MasterCard/American Express order processing
• 24 to 48-hour response turn around guaranteed
• Packaging and shipping
• UPS and FedEx online
• FTP data transfer
• Complete program management